Delivery Policy Orders are processed within [e.g., 24–48] hours. We deliver to [mention your regions, e.g., Polokwane and surrounding Limpopo areas]. Delivery fees are calculated at checkout based on location. Customers will receive a notification once their order has been dispatched. For urgent inquiries regarding delivery status, please contact us at [Your Email Address].
Refund Policy We want you to be satisfied with your purchase. If you are not entirely happy with your order, please contact us at [Your Email Address] within [e.g., 7 days] of purchase. Refunds are assessed on a case-by-case basis. To be eligible for a refund, [e.g., items must be unused and in original packaging / digital products must not have been accessed]. Approved refunds will be processed back to the original payment method within [e.g., 5–10] business days.
Cancellation Policy Orders may be cancelled by the customer provided the order has not yet been processed or dispatched. Please email us at [Your Email Address] with your Order Number as soon as possible. If an order has already been processed or dispatched, the request will be treated as a return (please refer to our Refund Policy). We reserve the right to cancel any order if there is an error in pricing or stock availability, in which case a full refund will be issued.